Digital-First Relationship Banker

Us Bank; Bismarck (ND); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

401(k) plan

Paid vacation

11 paid holidays

Parental leave

Adoption assistance

Job summary

U.S. Bank seeks a Relationship Banker who builds trusted client relationships across in-person, by-appointment, and virtual channels, delivering tailored financial guidance in a digital-first environment.

The role includes opening accounts, handling service requests, and educating clients on digital products. NMLS registration and background/credit checks apply; strong customer service and bilingual skills are valued.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.
• Bilingual in English and Spanish.
• Thorough knowledge of applicable bank and branch policies, procedures and support systems.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service technologies.
• Partners with branch teams to serve clients with operational excellence.

Skills

Relationship building

Communication

Bilingual

Digital tools

Customer service

Interpersonal skills

Education

High school diploma or equivalent

Tools

Self-service technologies

Digital banking products

Job description

U.S. Bank seeks a Relationship Banker who builds trusted client relationships across in-person, by-appointment, and virtual channels, delivering tailored financial guidance in a digital-first environment.

The role includes opening accounts, handling service requests, and educating clients on digital products. NMLS registration and background/credit checks apply; strong customer service and bilingual skills are valued.