Digital-First Client Banking Advisor

Usbank; Collinsville (IL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Paid vacation

11 paid holidays

401(k) retirement plan

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-store, appointment, and virtual channels. You will build trusted relationships, assess banking needs, open and service accounts, and guide clients toward appropriate deposit and loan products.

The role emphasizes educating customers on digital banking options and leveraging self-service tools to enhance convenience while maintaining accuracy and compliance across processes.

Qualifications

• High school diploma or equivalent required.
• Typically 3–4 years of retail banking experience or equivalent training.

Responsibilities

• Builds and nurtures client relationships through in-person, by-appointment, and virtual interactions.
• Greet clients and process basic transactions, opening new consumer and business accounts.
• Educate clients on deposit and loan products and services and recommend suitable solutions.
• Develop collaborative partnerships with branch teams to serve clients effectively.
• Educate clients on emerging digital products and self-service tools to meet financial needs.

Skills

Relationship building

Communication

Digital products familiarity

Customer service

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-store, appointment, and virtual channels. You will build trusted relationships, assess banking needs, open and service accounts, and guide clients toward appropriate deposit and loan products.

The role emphasizes educating customers on digital banking options and leveraging self-service tools to enhance convenience while maintaining accuracy and compliance across processes.