Digital-First Banking Relationship Advisor

U.S. Bank; Inglewood (CA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Healthcare

Retirement plan

Paid vacation

Holidays

Adoption assistance

Disability leave

Parental leave

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage clients across in-person, by appointment, and digital channels. You will assess banking needs, present deposit and loan options, and build trusted relationships while guiding clients through digital self-service tools.

You’ll open new accounts, process requests, educate customers on digital products, and collaborate with branch teams to deliver an exceptional, accurate client experience. U.S. Bank emphasizes inclusion and compliance.

Qualifications

• High school diploma or equivalent.
• Typically five or more years of job-related, retail banking experience or a combination of experience and training.

Responsibilities

• Build and foster client relationships through proactive outreach and follow up.
• Engage with clients and communicate effectively to assess banking needs.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options.
• Collaborate with branch teams to deliver an accurate, high-quality client experience.

Skills

Relationship building

Communication

Sales experience

Digital banking

Customer service

Education

High school diploma

Tools

CRM software

Digital channels tools

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage clients across in-person, by appointment, and digital channels. You will assess banking needs, present deposit and loan options, and build trusted relationships while guiding clients through digital self-service tools.

You’ll open new accounts, process requests, educate customers on digital products, and collaborate with branch teams to deliver an exceptional, accurate client experience. U.S. Bank emphasizes inclusion and compliance.