Digital-First Client Relationship Advisor

Us Bank; Green Bay (WI); On-site; USD 37,195 - 45,460; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank seeks a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, delivering trusted guidance while promoting digital‑first banking.

You will assess customers’ banking needs, explain deposit and loan products, and open new consumer and business accounts with accuracy and care. You will build proactive relationships, educate clients on self‑service digital tools, collaborate with branch teams, and strive to deliver an exceptional client

Qualifications

• High school diploma or equivalent.
• Typically has five or more years of job-related retail banking experience.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on emerging and self-service digital products and services.
• Delivers a consistent optimal client experience with accuracy and operational excellence.

Skills

Relationship building

Effective communication

Digital banking products

Sales campaigns

Digital self-service tech

Financial services industry

Job description

U.S. Bank seeks a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, delivering trusted guidance while promoting digital‑first banking.

You will assess customers’ banking needs, explain deposit and loan products, and open new consumer and business accounts with accuracy and care. You will build proactive relationships, educate clients on self‑service digital tools, collaborate with branch teams, and strive to deliver an exceptional client