Digital-First Client Relationship Banker

Us Bank; St. Louis (MO); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Short-term and long-term disability

Parental leave

401(k) plan

Paid vacation

11 paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels. You will assess banking needs, open accounts, and educate clients on digital products to create a trusted, digitally-enabled experience.

Role emphasizes proactive outreach, strong communication, and collaboration with branch teams to deliver excellent service and accurate processing of transactions.

Qualifications

• High school diploma or equivalent.
• Typically 3–4 years of retail banking experience or equivalent training.
• Experience with digital banking products and self-service technologies.

Responsibilities

• Engage clients via in-person, appointment, and virtual channels to provide guidance and education on banking solutions.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service tools to meet financial needs.
• Collaborate with branch team to serve clients with accuracy and excellent service.

Skills

Relationship building

Client engagement

Digital first mindset

Strong communication

Customer service

Self-service tech familiarity

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels. You will assess banking needs, open accounts, and educate clients on digital products to create a trusted, digitally-enabled experience.

Role emphasizes proactive outreach, strong communication, and collaboration with branch teams to deliver excellent service and accurate processing of transactions.