Digital Concierge & Banking Experience Lead

Capital One; Katy (TX); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Medical/Dental/Vision coverage

Paid Time Off

Education Assistance

401(k) matching 7.5%

Paid Parental Leave

Mental Health Support

Back-up Care

Résumé du poste

Capital One's Cinco Ranch branch in Katy, TX is seeking a Full Time Branch Ambassador who embodies hospitality and digital-savvy service. You’ll be the face of the brand, guiding customers through everyday banking with warmth and precision.

You’ll handle high‑volume transactions, educate clients on mobile tools, and help them reach financial goals, while maintaining security and compliance. This role blends in‑person service with innovative digital experiences in a lively, community‑minded

Qualifications

• Basic Qualifications: High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Responsabilités

• Support surrounding Branches as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region.
• Available to work a flexible schedule, including weekends, with hours and days subject to change.
• While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required.
• Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift.
• Lifting up to 25 pounds and moving/standing for extended periods of time
• Regular and consistent attendance

Connaissances

Cash handling

Customer service

Communication

Formation

High School Diploma or GED

Associate's degree

Outils

G-Suite

Description du poste

Capital One's Cinco Ranch branch in Katy, TX is seeking a Full Time Branch Ambassador who embodies hospitality and digital-savvy service. You’ll be the face of the brand, guiding customers through everyday banking with warmth and precision.

You’ll handle high‑volume transactions, educate clients on mobile tools, and help them reach financial goals, while maintaining security and compliance. This role blends in‑person service with innovative digital experiences in a lively, community‑minded