Digital Concierge & Branch Hospitality Lead

Capital One; Baton Rouge (LA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Paid Time Off

Education Assistance

401(k) matching up to 7.5%

Paid Parental Leave

Mental Health support

Back-up Child or Elder Care

Job summary

Capital One is seeking a full-time Branch Ambassador in the Baton Rouge area who will provide exceptional customer service while managing cash transactions and educating clients about digital banking solutions.

This role emphasizes hospitality, anticipating client needs, and maintaining accuracy in a friendly environment. The position offers a range of benefits, including medical coverage, education assistance, and paid time off.

Qualifications

• 1 year of Retail, Sales, or Customer Service experience.
• 6 months of cash handling experience.

Responsibilities

• Execute high-volume cash transactions accurately.
• Educate clients on digital banking tools.
• Identify client needs and provide appropriate banking solutions.
• Ensure outstanding hospitality to all clients.

Skills

Customer service

Cash handling

Technical proficiency

Problem-solving

Communication

Education

High School Diploma or GED

Tools

G-Suite

Job description

Capital One is seeking a full-time Branch Ambassador in the Baton Rouge area who will provide exceptional customer service while managing cash transactions and educating clients about digital banking solutions.

This role emphasizes hospitality, anticipating client needs, and maintaining accuracy in a friendly environment. The position offers a range of benefits, including medical coverage, education assistance, and paid time off.