Part-Time Branch Concierge & Digital Banking Guide

Capital One; Coppell (TX); On-site; USD 39,000 - 48,000; Part time

Benefits offered by this job

Medical, Dental, Vision coverage

Prescriptions coverage

Flexible Spending Accounts

Life and Disability Insurance

Paid Time Off

Job summary

Capital One in Coppell, TX is seeking a Part Time Branch Ambassador to welcome customers and deliver human-centered banking support. You’ll handle cash transactions with precision, teach clients about mobile banking and digital demos, and identify needs to pair them with the right tools.

You’ll move fluidly across the space, ensuring a warm, welcoming experience. This role emphasizes hospitality, adaptability, and problem-solving in a fast-moving, digital-first environment, with a flexible

Qualifications

• High School Diploma, GED, or Equivalent.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.
• Available to work a flexible schedule, including weekends.

Responsibilities

• Execute high-volume cash transactions with 100% accuracy.
• Educate clients on mobile banking and digital tools.
• Identify customer needs and match with digital tools or banking solutions.
• Greet customers and provide hospitality while maintaining efficiency.
• Support surrounding branches within 50 miles and adapt to a flexible schedule.

Skills

Hospitality

Tech fluency

Attention to detail

Adaptability

Curiosity

Education

High school diploma or GED

Associate’s degree

Job description

Capital One in Coppell, TX is seeking a Part Time Branch Ambassador to welcome customers and deliver human-centered banking support. You’ll handle cash transactions with precision, teach clients about mobile banking and digital demos, and identify needs to pair them with the right tools.

You’ll move fluidly across the space, ensuring a warm, welcoming experience. This role emphasizes hospitality, adaptability, and problem-solving in a fast-moving, digital-first environment, with a flexible