Digital Car Sales Specialist

GLENDALE NISSAN INC; Glendale (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Glendale Nissan Inc. in Glendale, CA, seeks a motivated, customer-focused professional to support digital sales, respond to inquiries, and guide buyers through the vehicle purchasing process.

You will manage internet leads, present vehicle information and options, schedule appointments, and maintain detailed CRM records, collaborating with sales, finance, and management for a seamless customer experience.

Qualifications

• Respond promptly and professionally to internet leads, email inquiries, phone calls, and online chat requests.
• Explain vehicle features, technology, trims, and options clearly.
• Maintain accurate records of customer interactions in the CRM.
• Collaborate with sales, finance, and management to ensure a positive customer experience.
• Ability to learn product details quickly and articulate value to customers.

Responsibilities

• Respond to inquiries across email, phone, and chat.
• Guide customers through the purchasing process.
• Set appointments and follow up consistently.
• Update listings content and photos when needed.

Skills

Communication skills

Customer service

CRM tools

Lead management

Organizational skills

Product knowledge

Multichannel communication

Tools

CRM systems

Online lead platforms

Job description

Glendale Nissan Inc. in Glendale, CA, seeks a motivated, customer-focused professional to support digital sales, respond to inquiries, and guide buyers through the vehicle purchasing process.

You will manage internet leads, present vehicle information and options, schedule appointments, and maintain detailed CRM records, collaborating with sales, finance, and management for a seamless customer experience.