Auto Dealership BDC Specialist | Growth & Training

GLORY NISSAN; Las Vegas (NV); Vor Ort; USD 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Growth opportunities

Training programs

Health, dental, and vision insurance

Paid time off & 401(k)

Zusammenfassung

GLORY NISSAN in Las Vegas, NV is seeking an Auto Dealership BDC Representative to be the first point of contact for customers, handling inquiries and scheduling appointments to drive sales opportunities.

You will engage with customers across calls, email, and chat, maintain the CRM, and work closely with sales and service teams to ensure a seamless handover and follow-up, delivering a positive dealership experience.

Qualifikationen

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Experience with CRM systems and basic computer software.
• Proactive, self-motivated with goal-oriented mindset.
• Ability to handle multiple tasks in a fast-paced environment.
• Automotive industry experience is a plus but not required.

Aufgaben

• Handle inbound and outbound calls, schedule appointments.
• Engage via email, chat, and other channels to promote services.
• Maintain a comprehensive customer database logging interactions.
• Collaborate with sales and service teams for smooth handover.
• Follow up with customers post-visit to ensure satisfaction.
• Provide information on vehicle features, financing, and policies.
• Stay updated on inventory and promotions.
• Uphold brand values and deliver exceptional customer experience.

Kenntnisse

CRM proficiency

Strong communication

Customer service experience

Multitasking

Sales aptitude

Ausbildung

High school diploma or equivalent

Tools

CRM software

Microsoft Office

Jobbeschreibung

GLORY NISSAN in Las Vegas, NV is seeking an Auto Dealership BDC Representative to be the first point of contact for customers, handling inquiries and scheduling appointments to drive sales opportunities.

You will engage with customers across calls, email, and chat, maintain the CRM, and work closely with sales and service teams to ensure a seamless handover and follow-up, delivering a positive dealership experience.