Desktop Technician

Insight Global; New York (NY); On-site; USD 30,307 - 34,440; Part time

Job summary

A leading recruitment agency is seeking a Desktop Technician in New York City. Responsibilities include supporting a new office launch, troubleshooting technical issues for Mac and PC users, and managing meeting logistics. The ideal candidate has strong experience with Mac support and excellent communication skills. This part-time position offers a competitive pay rate.

Qualifications

• Strong experience supporting MacOS, MacBook, iMacs, Office 365.
• 3+ years of experience providing end user support.
• Experience supporting conference room equipment.

Responsibilities

• Support the launch of a new office including desk setups and meeting logistics.
• Deliver Level 1 and 2 technical assistance to predominantly Mac users.
• Troubleshoot hardware/software issues and manage service requests.

Skills

Strong experience supporting MacOS

3+ years of experience providing end user support

Experience supporting conference room equipment

Tools

ServiceNow

Logitech MTRs

Kandji

Teams

Job description

This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$22.00/hr - $25.00/hr

Must-Haves

• Strong experience supporting MacOS, MacBook, iMacs, Office 365
• 3+ years of experience providing end user support
• Experience supporting conference room equipment (Logitech MTRs) and executive meetings

Plusses

• Experience supporting any of the following
• Kandji
• ServiceNow
• Teams
• Experience troubleshooting iOS or Android devices

Day-to-day

Insight Global is hiring for a Desktop Technician local to the Manhattan area of New York City! The primary focus is supporting the launch of a new office near Grand Central, including desk setups, meeting logistics, and executive support. The analyst will deliver Level 1 and 2 technical assistance to a predominantly Mac user base transitioning from a SoHo location, while also supporting PC users and maintaining conference room equipment (Logitech MTRs). Daily tasks include troubleshooting hardware/software issues, managing service requests via ServiceNow, supporting mobile and AV devices, and offering white‑glove service to VIPs. Strong communication skills and professionalism are essential, with potential for extension or conversion based on performance.

Seniority level

Associate

Employment type

Part‑time

Job function

Information Technology

Industries

Personal Care Product Manufacturing and Retail Health and Personal Care Products