Desktop Systems Specialist - End-User IT Support

Zillow Group; United States; Remote; USD 42,000 - 62,000; Full time

Job summary

Zillow Group is seeking an entry-level desktop support specialist to handle routine requests, configure devices, and assist with basic network and account issues. You will work under supervision to ensure secure, productive computing for employees in a fast-paced real estate platform environment.

The role emphasizes dependable, high-quality support and the ability to resolve issues efficiently while maintaining security standards. A strong start for those early in their IT career.

Qualifications

• Respond to and resolve routine desktop support requests for hardware, OS and applications.
• Configure, deploy, and decommission laptops, desktops and peripherals.
• Perform basic troubleshooting for network, printing and account access issues.

Responsibilities

• Supports day-to-day end-user computing with workstations, peripherals, and software.
• Resolves routine technical issues and completes service requests under supervision.
• Focuses on reliable, high-quality desktop support for employee productivity and security.

Skills

Desktop support

Troubleshooting

Education

High school diploma or equivalent

Job description

Zillow Group is seeking an entry-level desktop support specialist to handle routine requests, configure devices, and assist with basic network and account issues. You will work under supervision to ensure secure, productive computing for employees in a fast-paced real estate platform environment.

The role emphasizes dependable, high-quality support and the ability to resolve issues efficiently while maintaining security standards. A strong start for those early in their IT career.