Desktop Support Technician

Arete Technologies, Inc.; Des Moines (IA); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading IT consulting firm located in Des Moines, Iowa is seeking a professional to handle Windows 10 installation, maintenance, and troubleshooting. The ideal candidate will have experience with ServiceNow for incident management and basic skills with Active Directory. Familiarity with security remediation tools like Tripwire and Heat/Lumension is also desirable. This role offers the opportunity to work with a team dedicated to providing world-class IT services while maintaining work-life balance.

Qualifications

• Basic troubleshooting experience is required.
• Basic Active Directory experience is required.

Skills

Windows 10 installation and maintenance

Troubleshooting experience

Basic Active Directory experience

Experience with ServiceNow

Experience with Tripwire

Experience with Heat/Lumension for security remediation

Tools

G Suite for Government

MS Office

Adobe software

Job description

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients.

We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.

Our team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.

We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.

Job Description

Description:

The environment includes Windows 10, G Suite for Government, MS Office, and Adobe software. Experience with ServiceNow for incident management along with Tripwire and Heat/Lumension for security remediation would be helpful.

Basic troubleshooting experience and basic Active Directory experience is required.

Skill

• Windows 10 installation and maintenance
• Experience running install processes using pre-built images