Help Desk Specialist

Arete Technologies, Inc.; Radnor (Delaware County); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading consulting firm based in Delaware County is seeking an IT Service Desk professional to provide end-user support for hardware and software. Candidates should have experience with Active Directory, laptop reimaging, and Microsoft Office applications, along with excellent communication and customer service skills. This role offers a chance to contribute to a renowned team within the IT Consulting industry, fostering both consultant and client satisfaction.

Qualifications

• Previous IT Service Desk experience, including end-user support.
• Experience with Active Directory and password resets.
• Proficient in Microsoft Office applications.

Skills

IT Service Desk experience

Active Directory

Laptop reimaging

Microsoft Office applications

Communication skills

Customer service skills

Job description

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients. We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemes and unconventional channels to provide one-stop solutions for all your workforce needs.

Our team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.

We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.

Job Description

Qualifications

• Previous IT Service Desk experience, including end-user support for hardware, printers, phones, and software
• Active Directory experience, including password reset and basic user and security administration
• Experience with laptop reimaging
• Proficient in Microsoft Office applications, including MS Outlook
• Excellent communication and strong customer service skills