Desktop Support Technician

TEKsystems; Anderson (SC); On-site; USD 57,308,000 - 78,909,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) retirement plan

Life Insurance

Paid time off

Job summary

TEKsystems seeks a Desktop Support Technician to join its Anderson, SC Innovation Center. You will support 1,000–2,000 users in a fast-paced enterprise environment, split between deskside and help desk tasks, with a focus on customer service and professional communication.

The role offers growth within IT, exposure to Intune/Endpoint Manager, ServiceNow, and Office 365, and a collaborative team of seven. On-site, full-time, with a strong benefits package.

Qualifications

• 2-5 years of corporate IT support experience.
• Experience supporting 1,000-2,000+ users.
• Deskside and help desk support mix.
• Excellent communication and customer-service skills.
• A+ Certification preferred.

Responsibilities

• Troubleshoot hardware and software issues across Windows and macOS devices.
• Perform device imaging, builds, deployments, and workstation setups.
• Provide on-site deskside support for break/fix and configuration needs.
• Manage tickets through ServiceNow or similar ITSM systems.
• Support both on-site corporate users and remote field staff.

Skills

macOS troubleshooting

Corporate IT support

Deskside + help desk

User communication

Enterprise environment

Tools

Intune / Endpoint Manager

ServiceNow

Windows 10/11

macOS support

Office 365

Job description

Contract-to-Hire | Full-time | On-site M-F 8am-5pm

A leading global manufacturer in the consumer products, power equipment, and cordless technology space is seeking a Desktop Support Technician to join their high-performing IT organization at their Innovation Center in Anderson, SC.

This company is known worldwide for its cutting-edge innovation , large portfolio of industry-leading brands, and strong commitment to technology, design, and end-user experience . With consistent year-over-year growth and a modernized IT environment, this is an ideal place for someone looking to grow their career on a tight-knit team within a fast-paced, enterprise environment.

Why You’ll Want to Work Here

• Consistent company growth - over 10% year-over-year
• Low-turnover, collaborative IT team
• Modern, state-of-the-art headquarters with leading-edge technology
• Exposure to enterprise-grade tools and platforms, including:
• Intune / Endpoint Manager
• ServiceNow
• Windows 10/11
• macOS + Apple hardware support
• Office 365
• Opportunities to advance within 1-2 years across multiple business units
• Annual performance bonuses for top contributors

About The Role

You’ll be joining a 7-person Desktop Support team that supports a large mix of corporate users, manufacturing operations, logistics, and a nationwide field sales team.

This role includes supporting approximately 1,000-2,000 users in a fast-paced, enterprise environment. You’ll split your work between:

• Deskside support (50%)
• Help desk and ticket-based support (50%)

This position is ideal for someone with 2-5 years of corporate IT support experience who enjoys hands-on work and delivering excellent customer service.

Key Responsibilities

• Troubleshoot hardware and software issues across Windows and macOS devices
• Perform device imaging, builds, deployments, and workstation setups
• Provide on-site deskside support for break/fix and configuration needs
• Manage tickets through ServiceNow or similar ITSM systems
• Support both on-site corporate users and remote field staff
• Maintain a high level of professionalism, communication, and customer service

Must-Haves:

Top Skills & Experience

• Strong macOS troubleshooting (hardware & software)
• 2-5 years of IT support in a corporate or enterprise environment
• Experience supporting 1,000-2,000+ users
• Mix of deskside and help desk support
• Excellent communication and customer-service skills

Nice-to-Haves:

• A+ Certification
• Windows 10/11 support
• Office 365
• Apple hardware support
• Intune / Endpoint Manager experience

The Opportunity

This is an excellent role for someone who wants to grow within IT support, work with modern technologies, and gain exposure to a large enterprise environment while still being part of a close-knit team.

If you're passionate about technology, love helping users, and want to grow your IT career—this is a great next step.

Job Type & Location

This is a Contract to Hire position based out of Anderson, SC.

Pay And Benefits

The pay range for this position is $20.00 - $27.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Anderson,SC. Application Deadline This position is anticipated to close on Sep 16, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.