Desktop Support Specialist - Windows & Google Workspace

360 IT Professionals; Des Moines (IA); On-site; USD 40,000 - 60,000; Full time

Job summary

A technology services provider is seeking a skilled IT Support Specialist in Des Moines, Iowa. The ideal candidate will have extensive experience in desktop support for Windows systems, troubleshooting network issues, and providing support for Google devices. Responsibilities include handling various software issues and ensuring optimal operation of IT systems. Candidates should possess relevant industry certifications and a strong ability to troubleshoot technical problems effectively.

Qualifications

• 3+ years of experience in desktop/laptop support.
• Proficient in installing and troubleshooting Windows 7/10.
• Experience with Chromebox/Chromebook support.

Responsibilities

• Provide desktop support for Windows systems.
• Troubleshoot network connectivity and printer issues.
• Support Google device users and Microsoft Office applications.

Skills

PC support

Windows 7/10 support

Microsoft Office troubleshooting

TCP/IP networking

Google device support

Remote tools usage

Hard drive encryption (Bitlocker, Winmagic)

Microsoft Active Directory understanding

Education

Industry certification (A+, Network+, MCP, etc.)

Tools

SCCM

Google Office Suite

Job description

A technology services provider is seeking a skilled IT Support Specialist in Des Moines, Iowa. The ideal candidate will have extensive experience in desktop support for Windows systems, troubleshooting network issues, and providing support for Google devices. Responsibilities include handling various software issues and ensuring optimal operation of IT systems. Candidates should possess relevant industry certifications and a strong ability to troubleshoot technical problems effectively.