Travel-Ready Desktop Support Analyst – On-Site & Remote

360 IT Professionals; Indianapolis (IN); On-site; USD 40,000 - 55,000; Full time

Job summary

A dynamic technology services provider is seeking a Desktop Support Analyst in Indianapolis, IN. The role requires providing first-level support for various desktop applications, diagnosing hardware and software issues, and performing servicing of company products. Candidates should possess a Bachelor's degree, 1-2 years of experience, and a valid driver's license. This position involves travel between sites, requiring reliable transportation.

Qualifications

• 1-2 years related work experience.
• Must have valid driver's license and reliable transportation.

Responsibilities

• Provide first level support to users of various desktop applications.
• Diagnose mechanical, hardware, software and systems failures.
• Perform remote, on-site or in-house servicing and/or repair of company products.

Skills

Technical support

Troubleshooting

Wi-Fi networks knowledge

Microsoft Office 2013

Education

Bachelor’s Degree or equivalent

Tools

Toshiba laptop

Wyse Thin Appliance

Signature Capture Device

Corded Scanner

Job description

A dynamic technology services provider is seeking a Desktop Support Analyst in Indianapolis, IN. The role requires providing first-level support for various desktop applications, diagnosing hardware and software issues, and performing servicing of company products. Candidates should possess a Bachelor's degree, 1-2 years of experience, and a valid driver's license. This position involves travel between sites, requiring reliable transportation.