On-Site Help Desk Support (Contract) – Golden, CO

360 IT Professionals; Golden (CO); On-site; USD 40,000 - 60,000; Full time

Job summary

A technology services company in Golden, Colorado is looking for a Help-desk Support professional. The role involves providing technical assistance to end users, troubleshooting various IT problems, and ensuring timely resolution of issues. Candidates should have at least 1 year of related experience and an associate's degree. Knowledge of Windows and Active Directory is preferred. This position requires excellent communication skills and will necessitate an in-person interview.

Qualifications

• Must have at least 1 year experience in help desk support.
• Knowledge of commonly-used concepts and practices in IT.
• In-person interview required.

Responsibilities

• Provides support to end users on various technical issues.
• Identifies, researches, and resolves technical problems.
• Responds to calls, emails, and requests for support.

Skills

A+

Active Directory

Adobe Acrobat

Communication skills both verbal and written

DOS

Java

JD Edwards Enterprise One (ERP)

Learning ability

Mac OS

Microsoft Office

Windows 10

Windows 9x/2000/XP/NT/Vista/7

Education

Associate's degree in a related area

Job description

A technology services company in Golden, Colorado is looking for a Help-desk Support professional. The role involves providing technical assistance to end users, troubleshooting various IT problems, and ensuring timely resolution of issues. Candidates should have at least 1 year of related experience and an associate's degree. Knowledge of Windows and Active Directory is preferred. This position requires excellent communication skills and will necessitate an in-person interview.