Desktop Support Specialist | IT Troubleshooter & Trainer

Vsolutions Technologies; Batavia (IL); On-site; USD 30,000 - 39,000; Full time

Job summary

Vsolutions Technologies seeks an IT Support Technician to assist in maintaining PC, network, and server systems in Batavia and nearby areas. The role involves troubleshooting, deploying desktop packages, and supporting mobile devices for staff.

Responsibilities include monitoring on-site IS infrastructure, providing remote support, and coordinating with vendors as needed. A high school diploma is required, with 1–2 years of IS experience preferred.

Qualifications

• High school diploma required; associated/technical degree preferred.
• 1–2 years of experience providing IS/IT support.
• Strong ability to troubleshoot and adapt to changing environments.

Responsibilities

• Supports PC, network, and server hardware/software across applications listed in the ad.
• Provides troubleshooting and assists with deployment and use of desktop packages.
• Sets up and supports mobile devices and monitors on-site IS systems.
• Provides remote support for facilities and associates and engages with vendors.

Skills

Multi-tasking

Travel up to 15%

Independent work

Prioritization

Education

High school diploma

Associates or Technical school degree preferred

Tools

Active Directory

MDT Imaging

Cisco Networking

Job description

Vsolutions Technologies seeks an IT Support Technician to assist in maintaining PC, network, and server systems in Batavia and nearby areas. The role involves troubleshooting, deploying desktop packages, and supporting mobile devices for staff.

Responsibilities include monitoring on-site IS infrastructure, providing remote support, and coordinating with vendors as needed. A high school diploma is required, with 1–2 years of IS experience preferred.