Desktop Support Technician: Hardware & Software Fixes

Thisiscny; City of Syracuse (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Thisiscny in Syracuse, NY is seeking an IT Support Specialist to install, troubleshoot, and repair PC hardware and software. Responsibilities include handling new device deployments, moves, migrations, and resolving connectivity issues across client devices, printers, servers, and host systems.

Required is a Bachelor's degree plus at least one year of PC support and customer service experience, with strong interpersonal skills; healthcare setting experience is a plus.

Qualifications

• Bachelor's degree and a minimum of one year of experience to include PC support and customer service or equivalent combination of education and experience, plus excellent interpersonal skills required.

Responsibilities

• Install, troubleshoot and repair PC hardware and software applications.
• Installations include new devices, departmental moves and migrations from existing computers.
• Research and resolve hardware and software problems as necessary.
• Troubleshoot connectivity problems with client devices, network printers, files servers and host systems.

Education

Bachelor's degree

Job description

Thisiscny in Syracuse, NY is seeking an IT Support Specialist to install, troubleshoot, and repair PC hardware and software. Responsibilities include handling new device deployments, moves, migrations, and resolving connectivity issues across client devices, printers, servers, and host systems.

Required is a Bachelor's degree plus at least one year of PC support and customer service experience, with strong interpersonal skills; healthcare setting experience is a plus.