Desktop Support Specialist: Hardware, Imaging & Deployments

6AM City, LLC; Missouri; On-site; USD 50,000 - 70,000; Full time

Job summary

GTN is seeking an IT Support Specialist in Missouri to oversee the installation and maintenance of desktops, printers, mobile devices, and infrastructure gear. You will test OS releases, patches, and software deployments while imaging devices and managing deployments.

ServiceNow tickets will be handled promptly, with escalations resolved efficiently, and you will remain adaptable and self-motivated. The role requires hands-on experience with hardware and software, plus the ability to work well

Qualifications

• Experience with installing and maintaining hardware and software.
• Ability to plan and test OS releases, patches, and software deployments.
• Strong troubleshooting, upgrades, imaging, and basic deployment skills.

Responsibilities

• Install, configure, troubleshoot infrastructure - servers/networks.
• Imaging devices including desktops and laptops.
• Handle IT shipping/receiving and dispatch of devices to users.

Skills

Adaptability

Self-motivation

Ticket management

Job description

GTN is seeking an IT Support Specialist in Missouri to oversee the installation and maintenance of desktops, printers, mobile devices, and infrastructure gear. You will test OS releases, patches, and software deployments while imaging devices and managing deployments.

ServiceNow tickets will be handled promptly, with escalations resolved efficiently, and you will remain adaptable and self-motivated. The role requires hands-on experience with hardware and software, plus the ability to work well