Global IT Deployment & User Support Specialist

Connection; Columbia Township (MO); On-site; USD 50,000 - 70,000; Full time

Job summary

A technology services firm in Missouri is hiring an IT Support Specialist II to manage hardware deployment and provide end-user support. Responsibilities include tracking global PC hardware inventory, managing user accounts across systems, and resolving Help Desk tickets. The ideal candidate has an associate degree and 2–5 years of networking experience, along with familiarity with Microsoft Intune and Azure Active Directory. Strong communication and organizational skills are essential for this role.

Qualifications

• 2–5 years of networking experience, or equivalent work experience.
• 1–2 years of Help Desk experience required.

Responsibilities

• Track and maintain global PC hardware inventory.
• Provide technical support via ticketing system, email, chat, and phone.
• Monitor and resolve Help Desk tickets.

Skills

Microsoft Windows environments

Azure Active Directory

help desk experience

network security best practices

device deployment

communication skills

Education

Associate degree in a related field

Tools

Microsoft Intune

OneDrive

Job description

A technology services firm in Missouri is hiring an IT Support Specialist II to manage hardware deployment and provide end-user support. Responsibilities include tracking global PC hardware inventory, managing user accounts across systems, and resolving Help Desk tickets. The ideal candidate has an associate degree and 2–5 years of networking experience, along with familiarity with Microsoft Intune and Azure Active Directory. Strong communication and organizational skills are essential for this role.