A technology services firm in Missouri is hiring an IT Support Specialist II to manage hardware deployment and provide end-user support. Responsibilities include tracking global PC hardware inventory, managing user accounts across systems, and resolving Help Desk tickets. The ideal candidate has an associate degree and 2–5 years of networking experience, along with familiarity with Microsoft Intune and Azure Active Directory. Strong communication and organizational skills are essential for this role.
Qualifications
2–5 years of networking experience, or equivalent work experience.
1–2 years of Help Desk experience required.
Responsibilities
Track and maintain global PC hardware inventory.
Provide technical support via ticketing system, email, chat, and phone.
Monitor and resolve Help Desk tickets.
Skills
Microsoft Windows environments
Azure Active Directory
help desk experience
network security best practices
device deployment
communication skills
Education
Associate degree in a related field
Tools
Microsoft Intune
OneDrive
Job description
A technology services firm in Missouri is hiring an IT Support Specialist II to manage hardware deployment and provide end-user support. Responsibilities include tracking global PC hardware inventory, managing user accounts across systems, and resolving Help Desk tickets. The ideal candidate has an associate degree and 2–5 years of networking experience, along with familiarity with Microsoft Intune and Azure Active Directory. Strong communication and organizational skills are essential for this role.