Desktop Engineer

Franklin Fitch; United States; On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Nationwide medical insurance

401k and company matching

Generous PTO policy

Paid training and certification assistance

$500 sign-on bonus

Team building events

Job summary

An established industry player is seeking a Level 2 IT Technician to enhance their growing team. In this pivotal role, you will support clients' IT infrastructure and tackle escalated technical issues, blending hands-on technical support with opportunities for professional growth. Join a dynamic managed service provider where your expertise will be valued and your contributions will directly impact client satisfaction. With a focus on teamwork and continuous learning, this position offers a supportive environment to develop your skills while enjoying generous benefits, including medical insurance, 401k matching, and a sign-on bonus. Don't miss the chance to advance your career in IT!

Qualifications

• 2+ years' experience in an MSP environment or similar IT organization.
• Experience with Active Directory, DNS, and Office 365.

Responsibilities

• Support clients' IT infrastructure and resolve escalated technical issues.
• Provide hands-on technical support in a dynamic MSP environment.

Skills

Technical Support

Active Directory

DNS

Office 365

Problem Solving

Education

2+ years' experience in an MSP environment

Job description

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This range is provided by Franklin Fitch. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,000.00/yr - $65,000.00/yr

We're looking for a Level 2 IT Technician to join our growing team, where you'll be instrumental in supporting our clients' IT infrastructure and resolving escalated technical issues. You will be providing a blend of hands-on technical support and the opportunity to grow your expertise within a dynamic MSP environment.

Do you have:

• 2+ years' experience in an MSP environment or similar IT organization.
• Experience working with Active Directory, DNS, and Office 365.
• Nationwide medical insurance.
• 401k and company matching.
• Generous PTO policy.
• Paid training and certification assistance.
• $500 sign-on bonus.
• Team building events.

Seniority level

Associate

Employment type

Full-time

Job function

Information Technology

Industries

Staffing and Recruiting