Senior Systems Engineer

Franklin Fitch; United States; Remote; USD 120,000 - 140,000; Full time

Benefits offered by this job

PTO and mental health days

401(k) with company match

Health, dental, and vision insurance

Paid professional development

$500 sign-on bonus

Job summary

A staffing and recruiting agency is seeking a senior-level IT engineer for a fully remote role. You will tackle complex technical challenges, build cloud-first infrastructure, and collaborate with clients. Responsibilities include managing Azure environments, troubleshooting advanced IT issues, and mentoring junior engineers. The ideal candidate has over 5 years in an MSP or high-volume IT support environment, with strong hands-on skills in Microsoft 365 and Windows Server administration. Competitive salary and flexible work schedule offered.

Qualifications

• 5+ years working in an MSP or high-volume IT support environment.
• Strong hands-on experience with Windows Server, Active Directory, and DNS.
• Comfortable handling escalated technical issues.

Responsibilities

• Lead technical evaluations and develop infrastructure solutions.
• Implement and manage Azure environments and Microsoft 365.
• Design and optimize complex networks.
• Administer Windows Server, Active Directory, and Group Policy.
• Troubleshoot advanced server, workstation, and network issues.
• Document processes and architectural decisions clearly.

Skills

MSP or high-volume IT support experience

Windows Server administration

Azure infrastructure management

Networking concepts

Scripting/automation with PowerShell

Excellent communication skills

Tools

Microsoft 365

Azure

Job description

Base pay range

$110,000.00/yr - $140,000.00/yr

Recruitment Consultant @ Franklin Fitch | Specializing in Cyber, Risk & Information Security talent for organizations across MA & NY

US CITIZENS OR GREEN CARD HOLDERS ONLY

About the Role

We’re looking for a senior-level IT engineer who thrives on tackling complex technical challenges and building robust, cloud-first infrastructure. This is a hands‑on role that combines advanced systems engineering, solution architecture, and client collaboration. You’ll be responsible for designing scalable environments, resolving critical escalations, and guiding projects from concept to deployment.

If you enjoy solving difficult problems, mentoring junior staff, and working in a fast‑paced MSP environment, this role offers the autonomy and responsibility to make a real impact.

Job Responsibilities

• Lead technical evaluations and develop infrastructure solutions that meet business and security requirements.
• Implement and manage Azure environments, Microsoft 365, and Intune/Endpoint Manager, including device onboarding, compliance policies, and application deployments.
• Design and optimise complex networks, including firewalls, routing, switching, and VLAN configurations.
• Administer Windows Server environments, Active Directory, DNS, and Group Policy.
• Troubleshoot advanced server, workstation, and network issues, owning Level 3 escalations from investigation to resolution.
• Build and maintain servers and endpoints, ensuring performance, security, and longevity.
• Document processes, deployments, and architectural decisions clearly and thoroughly.
• Mentor junior engineers and share knowledge to elevate team‑wide technical skills.
• Collaborate with clients, project managers, and sales teams to ensure solutions are feasible, secure, and aligned with business objectives.
• Promote innovation and best practices in automation, monitoring, and cloud security.

Candidates Must Have

• 5+ years working in an MSP or high‑volume IT support environment.
• Strong hands‑on experience with:
• Windows Server (2016/2019/2022), Active Directory, Group Policy, DNS
• Microsoft 365 administration, security, and troubleshooting
• Azure infrastructure and virtual networks (AZ‑104 preferred)
• Networking concepts (Layer 2/3, VPNs, firewalls like SonicWall, Meraki, Fortinet)
• Scripting/automation using PowerShell or similar tools
• Comfortable handling escalated technical issues and providing long‑term solutions.
• Excellent communication skills with the ability to explain technical topics to non‑technical stakeholders.

Bonus Qualifications: AZ‑305, CCNA/CCNP, or cybersecurity‑related certifications.

Salary and Benefits

• Competitive salary: $120k–$140k, based on experience
• Fully remote and flexible work schedule
• PTO, mental health days, and generous leave policies
• 401(k) with company match, HSA/FSA options
• Health, dental, and vision insurance
• Paid professional development and certification assistance
• Team events, career coaching, and opportunities for growth
• $500 sign‑on bonus

Seniority level

Mid-Senior level

Employment type

Full‑time

Job function

Information Technology

Industries

Staffing and Recruiting