System Engineer L2.5 (MSP)

Bowman Williams; New York (NY); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Performance bonus

Career growth opportunities

Collaborative team environment

Job summary

A leading Managed Service Provider in New York City is seeking a Mid-Senior Level Engineer to lead IT infrastructure projects and support. The role offers an annual salary of $80K to $110K plus performance bonuses, focused on cloud solutions and mentoring junior team members. A strong background in Microsoft technologies and MSP experience is essential. This full-time position offers a collaborative team environment with direct project ownership.

Qualifications

• 2–4 years of MSP experience is a must.
• Strong Microsoft cloud knowledge required.
• Ability to configure and manage networking solutions.

Responsibilities

• Lead migrations, deployments, and infrastructure projects.
• Act as escalation point for support and solve complex issues.
• Mentor junior staff and help shape processes.

Skills

MSP experience

Microsoft infrastructure knowledge

Networking skills

Firewall configuration

Tools

M365

Azure

VMware

Hyper-V

Job description

This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$80,000.00/yr - $110,000.00/yr

Additional compensation types

Annual Bonus

• Location: Manhattan, NY
• Work Set Up: 2–3 Days Onsite / Week

We’re a fast-growing, cloud-forward Managed Service Provider supporting small-to-mid-sized businesses across high-performance industries. Our mission is simple: deliver technology that works, scales, and empowers people to do their best work.

We combine enterprise-grade engineering with a boutique client experience — meaning our clients get the depth of a mature IT organization with the care and responsiveness of a trusted local partner.

We invest heavily in our team’s growth, our tools, and our culture — because the better we are, the better we serve. If you’re passionate about innovation, thrive in a fast-moving environment, and want to grow your career in a place that values both excellence and people — you’ll fit right in here.

What You’ll Do:

• Lead migrations, deployments, and infrastructure projects (M365, Azure, AD, Intune, servers, firewalls)
• Act as escalation point for Tier 1/2 support, solving complex issues end-to-end
• Configure and manage networks (VLANs, SonicWall/Meraki/Unifi, VPNs, endpoint security)
• Manage Azure AD, Exchange Online, VMware/Hyper‑V, and backup solutions
• Mentor junior staff and help shape processes/SOPs
• Build strong client relationships as a trusted technical advisor

What We’re Looking For:

• 2–4 years of MSP experience (must-have)
• Strong Microsoft infrastructure and cloud knowledge (Server 2016–2022, Azure, M365)
• Networking and firewall configuration skills
• Eagerness to grow into senior engineering or leadership

• ✅ Salary $80K–$110K + performance bonus
• ✅ Clear track to Senior Engineer or vCIO
• ✅ Collaborative team, real project ownership, and mentorship

If you’re ready to step up from support and take on projects, autonomy, and career growth, we’d love to connect.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Industries

IT Services and IT Consulting