Deskside Technician I — Onsite IT Support & Hardware Repair

Stefanini Group; Auburn Hills (MI); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

401(k)

Paid time off

Tuition reimbursement

Medical, dental and vision insurance

Stefanini University training

Job summary

Stefanini is seeking a Deskside Technician I for on-site support in Auburn Hills, MI. The role supports hardware/software, break/fix, and standard IT procedures within a corporate environment.

The candidate should have 1+ years of desk-side support with Windows 10/11, hardware troubleshooting, and experience with Active Directory and Office 365. This is a full-time, contract-term position with 1 remaining opening.

Qualifications

• 1+ years corporate desk side support with Windows 10/11.
• Experience troubleshooting and replacing hardware on PCs.
• Experience using Active Directory.
• Experience supporting Office 365.
• Experience troubleshooting wireless connectivity issues.
• Quality customer service skills.
• VPN experience.
• Experience with BitLocker, SCCM, and RDP.

Responsibilities

• Provide hardware/software support to onsite client including break/fix.
• Implement virus detection and eradication procedures.
• Diagnose end-user system failures and implement repair solutions.
• Diagnose printer and peripheral device failures and implement repair solutions.
• Troubleshoot network devices to ensure connectivity from PC to Network.

Skills

Desk-side support

Windows 10/11

Hardware troubleshooting

Active Directory

Office 365

VPN

BitLocker

SCCM

RDP

Tools

SCCM

RDP

BitLocker

Job description

Stefanini is seeking a Deskside Technician I for on-site support in Auburn Hills, MI. The role supports hardware/software, break/fix, and standard IT procedures within a corporate environment.

The candidate should have 1+ years of desk-side support with Windows 10/11, hardware troubleshooting, and experience with Active Directory and Office 365. This is a full-time, contract-term position with 1 remaining opening.