Deskside Technician I — Global IT Support & Growth

Stefanini; Plano (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k)

Paid time off

Tuition reimbursement

Medical, dental, vision insurance

Job summary

Stefanini is hiring a Deskside Technician I in Plano, TX to provide on-site hardware/software support. You’ll diagnose issues, repair end-user systems, printers, and peripherals, and troubleshoot network connectivity from PC to network.

Strong communication and a professional approach are essential, with ability to support remote users as needed. The role requires experience with Mac/Windows OS, Microsoft Office, AV conferencing systems, and PC hardware, plus a valid US driver's license.

Qualifications

• Experience supporting Mac OS and Windows OS in a corporate environment.
• Comfort with Microsoft Office, smartphones, AV systems, printers, and PC hardware.
• Strong communication, professionalism and ability to support remote facilities.
• High School Diploma required.

Responsibilities

• Provide hardware/software support to onsite client including break/fix.
• Diagnose end-user system failures and implement repair solutions.
• Troubleshoot network devices to ensure PC connectivity to the network.
• Support printers and peripheral devices and ensure uptime.
• Maintain a positive attitude and professional interactions under pressure.
• Support remote facilities and users as needed.
• Prioritize tasks and manage multiple issues with minimal supervision.
• Possess a valid US driver's license.

Skills

Mac OS support

Windows OS support

Microsoft Office

Smartphones

AV conferencing systems

Printers

PC hardware

End user support

Remote facilities support

Education

High School Diploma

Job description

Stefanini is hiring a Deskside Technician I in Plano, TX to provide on-site hardware/software support. You’ll diagnose issues, repair end-user systems, printers, and peripherals, and troubleshoot network connectivity from PC to network.

Strong communication and a professional approach are essential, with ability to support remote users as needed. The role requires experience with Mac/Windows OS, Microsoft Office, AV conferencing systems, and PC hardware, plus a valid US driver's license.