Onsite IT Technician - Deskside Support

Stefanini; Lewisville (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Stefanini is seeking a Deskside Technician I to deliver on-site hardware and software support in Lewisville, TX. You will diagnose and repair end-user systems, peripherals, and networking issues while maintaining strong focus on uptime and customer service.

The role involves installation, upgrades, and hands-on troubleshooting for client devices, projectors, and conferencing equipment. The ideal candidate has experience with break/fix services, virus detection, and mobile device configuration,

Qualifications

• Position performing client-site servicing, repair, and/or installation of company product(s).
• Work may include hardware/software support and systems networking.
• Must develop knowledge through training and work experience; semi-routine tasks with occasional deviations.

Responsibilities

• Provide hardware/software support services to onsite clients including break/fix.
• Diagnose and repair end-user system failures and peripheral devices.
• Troubleshoot network connectivity from PC to the network.
• Install and upgrade hardware/software; configure phones and mobile devices.
• Set up and troubleshoot audio/video equipment and conferencing gear.

Skills

On-site support

Hardware repair

Software trouble shooting

Network troubleshooting

Virus removal

Printer repair

Mobile devices setup

Job description

Stefanini is seeking a Deskside Technician I to deliver on-site hardware and software support in Lewisville, TX. You will diagnose and repair end-user systems, peripherals, and networking issues while maintaining strong focus on uptime and customer service.

The role involves installation, upgrades, and hands-on troubleshooting for client devices, projectors, and conferencing equipment. The ideal candidate has experience with break/fix services, virus detection, and mobile device configuration,