Deskside Technician II – Growth, Training & Benefits

Stefanini; Hazelwood (MO); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

401(k)

Paid time off

Tuition reimbursement

Medical, dental & vision insurance

Stefanini University

Job summary

Stefanini is seeking a Deskside Technician II in Hazelwood, MO, to provide on-site Windows, software, and hardware support in a corporate environment. You will stage, deploy, and troubleshoot IT devices, including mobile and AV equipment, while handling VPN/VDI connectivity and ticket work orders.

The role requires 1+ years of deskside experience and strong communication with non-technical users. The position offers full-time hours at a Stefanini location with a focus on professional

Qualifications

• 1+ years corporate deskside support or equivalent experience.
• Familiar with AI tools and IT health monitoring software.
• Excellent troubleshooting and composure under pressure.
• Experience with Microsoft 365 suite and SCCM/Intune.
• End-user hardware, VPN/VDI basics; remote support tools.

Responsibilities

• Provide Windows, software, and hardware support onsite in a corporate environment.
• Stage, provision, and deploy IT machines to end users.
• Diagnose, troubleshoot, and implement fixes for a variety of technology.
• Configure, troubleshoot, and deploy mobile devices & other AV equipment.
• Troubleshoot VPN and VDI connectivity.
• Follow KB articles and Best Practices.
• Manage workload via ticketing software.
• Prioritize and complete work with minimal supervision.

Skills

A+ Certification

MCP

Windows architecture

Mac/Apple experience

Active Directory concepts

Education

High School Diploma or equivalent

Tools

SCCM

Intune

Remote Desktop Tools

BitLocker

Job description

Stefanini is seeking a Deskside Technician II in Hazelwood, MO, to provide on-site Windows, software, and hardware support in a corporate environment. You will stage, deploy, and troubleshoot IT devices, including mobile and AV equipment, while handling VPN/VDI connectivity and ticket work orders.

The role requires 1+ years of deskside experience and strong communication with non-technical users. The position offers full-time hours at a Stefanini location with a focus on professional