Deskside IT Technician I — Global Support & Growth

Stefanini Group; Plano (TX); Presencial; USD 42 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k) Plan

Paid time off

Tuition reimbursement

Medical, dental & vision insurance

Resumo da oferta

Stefanini Group is seeking an on-site IT support specialist for Plano, TX. You will provide hardware/software support to the client, implement virus detection procedures, diagnose and repair end-user system failures, printers, and network connectivity, working in a fast-paced environment.

The role requires experience with Mac OS, Windows OS, Microsoft Office, smart devices, AV conferencing systems, and PC hardware, plus the ability to handle rapid-response user support and lift up to 50 pounds.

Qualificações

• Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware.
• Able to uphold a positive attitude, even under stressful conditions.
• Experience supporting remote facilities and users.
• Excellent verbal and written communication skills.
• High level of professionalism and strong personal interaction skills.

Responsabilidades

• Provide hardware/software support services to onsite client including break/fix.
• Implement virus detection and eradication procedures.
• Diagnose end-user system failures and implement repair solutions.
• Diagnose printer and other peripheral device failures and implement repair solutions.
• Troubleshoot network devices to ensure connectivity from the PC to the Network.

Conhecimentos

Mac OS support

Windows OS support

Microsoft Office

Remote facilities support

Verbal & written communication

Troubleshooting

Time management

Learn new technologies

Lift up to 50 pounds

Formação académica

High School Diploma (required)

Ferramentas

PC hardware

Printers

Descrição da oferta de emprego

Stefanini Group is seeking an on-site IT support specialist for Plano, TX. You will provide hardware/software support to the client, implement virus detection procedures, diagnose and repair end-user system failures, printers, and network connectivity, working in a fast-paced environment.

The role requires experience with Mac OS, Windows OS, Microsoft Office, smart devices, AV conferencing systems, and PC hardware, plus the ability to handle rapid-response user support and lift up to 50 pounds.