Deskside Technician II - Global IT Support & Growth

Stefanini North America and APAC; Freeport (TX); Vor Ort; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

401(k) plan

Paid time off

Tuition reimbursement

Medical insurance

Dental insurance

Vision insurance

Zusammenfassung

Stefanini North America and APAC is seeking a deskside IT support specialist to assist a large corporate environment. You will handle Mac and Windows OS issues, printers, mobile devices, and AV conference systems, with on-call and after-hours support as needed.

The role requires strong communication skills, professionalism, and the ability to work independently while maintaining documentation and asset records. Travel to client sites may be required.

Qualifikationen

• Experience supporting Mac OS and Windows OS in a corporate setting.
• Strong knowledge of Microsoft Office and mobile devices.
• Experience with AV conferencing, printers and PC hardware.

Aufgaben

• Provide deskside IT support in a large corporate environment.
• Support Mac and PC hardware, printers, and mobile devices.
• Troubleshoot Windows OS, Office apps, and AV systems.
• Maintain system configurations and documentation.
• Track incidents via the client's ticketing tool; on-call support.
• Occasional travel to client locations for on-site coverage.

Kenntnisse

Mac OS

Windows OS

Microsoft Office

Smartphones

AV Conferencing

Printers

PC hardware

Ausbildung

High School Diploma

Jobbeschreibung

Stefanini North America and APAC is seeking a deskside IT support specialist to assist a large corporate environment. You will handle Mac and Windows OS issues, printers, mobile devices, and AV conference systems, with on-call and after-hours support as needed.

The role requires strong communication skills, professionalism, and the ability to work independently while maintaining documentation and asset records. Travel to client sites may be required.