deskside support

Artech Information System LLC; Evesham Township (NJ); On-site; USD 45,000 - 60,000; Full time

Job summary

A prominent IT staffing company is looking for a Deskside Support Technician for a 1-year contract in New Jersey. The ideal candidate must have experience in deskside support, including remote assistance and troubleshooting with SCCM and Windows systems. Responsibilities include resolving incidents, managing ticketing solutions, and providing efficient technical support. This position offers opportunities for extension and professional growth.

Responsibilities

• Provide deskside support for technical issues.
• Resolve tickets remotely using SCCM.
• Manage incident responses and troubleshooting.

Skills

Deskside support

Remote / CTS Support

SCCM

Windows

Incident Management

Break/fix solutions

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Duration: 1 year (with possible extension)

Job Description:

• Skills Overview (list or overview) Deskside Support Tech. Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to solve tickets remotely, work with SCCD.