Deskside Support

Artech Information System LLC; Jersey City (NJ); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading IT staffing company in Jersey City is seeking a Desktop Support professional for a 1+ year contract. The role demands expertise in deskside support, remote support, and technology troubleshooting, alongside skills in SCCM and incident management. You will resolve tickets remotely and assist with VDI and break/fix tasks. This position offers a great opportunity to work with emerging technologies in a dynamic environment.

Qualifications

• Must be experienced in deskside support and SCCM.
• Ability to solve tickets remotely and work with SCCD.

Responsibilities

• Provide technical support for deskside issues.
• Assist with remote support and incident management.

Skills

Deskside support

Remote / CTS Support

SCCM

Windows

Incident management

VDI

SW/Break/fix

Job description

Overview

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

POSITION: DESKTOP SUPPORT

LOCATION: WHITEHOUSE, NJ

Duration: 1+ years

• Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC.
• Ability to solve tickets remotely, work with SCCD.