DESKTOP SUPPORT

Artech Information System LLC; Simsbury (CT); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading IT staffing company is looking for a Deskside Support Tech to provide technical expertise in resolving support requests. The position is a 1-year contract with the possibility of extension, focusing on deskside and remote support, along with proficiency in tools like SCCM and Windows. Candidates must have the ability to troubleshoot and manage incident tickets effectively. Skills in IMAC and VDI are also required for this role.

Qualifications

• Must be experienced in deskside support.
• Ability to work with SCCD and solve tickets remotely.

Skills

Deskside support

Remote support

SCCM

Windows

Incident management

IMAC

VDI

Break/fix

Ticket resolution

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Duration: 1 year (with possible extension)

Job Description:

• Skills Overview (list or overview) Deskside Support Tech.
• Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to solve tickets remotely, work with SCCD.