Deskside Support

Artech Information System LLC; Decatur (AL); On-site; USD 45,000 - 60,000; Full time

Job summary

A prominent IT staffing company in Decatur, Alabama is seeking a Level 2 Deskside Tech for a 12-month assignment with possible extension. The role requires strong PC troubleshooting skills and experience in client-facing support. Candidates should be adept with OS troubleshooting and have familiarity with Office 365, basic networking, and printing. This is a great opportunity for those looking to enhance their technical support careers in a dynamic environment.

Qualifications

• Experience with OS troubleshooting and hardware/software issues.
• Strong PC skills required.
• Client facing experience needed.

Responsibilities

• Perform Deskside support at Level 2.
• Troubleshoot hardware and software issues.
• Assist with Office 365 and networking.

Skills

PC troubleshooting

Office 365

Networking basics

Client-facing support

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Duration: 12 months with possible extension

Job Description:

• Level 2 Deskside Tech- with strong PC skills.
• Troubleshoot hardware and software, PC.
• OS troubleshooting, Office 365, Outlook, basic networking and printing.
• Looking for an experienced client facing deskside support resource that perform refresh incident.