deskside support

Artech Information System LLC; Bothell (WA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading IT staffing company is seeking a Deskside Support Representative in Bothell, WA. The role involves providing deskside support and troubleshooting complex issues. Candidates must have deskside support skills and knowledge of IMAC processes. This position is for a duration of one year, with a potential for extension. Join a dynamic team dedicated to maintaining high service levels in client support.

Qualifications

• Deskside support skills required.
• Ability to troubleshoot complex issues.
• Experience with IMAC processes.

Responsibilities

• Provide deskside support for users.
• Troubleshoot hardware and software issues.

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Deskside Support Representative Distributed Client Services
Location: Bothell, WA

Duration: 1 year (with possible extension)

Job Description:

• Deskside support skills, IMAC, must be able to troubleshoot complex issues.