Deskside Support

Artech Information System LLC; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading IT staffing company seeks a Level 2 Deskside Technician in Charlotte, NC. Candidates must possess strong PC skills and the ability to troubleshoot hardware and software issues on both MAC and PC. Experience with OS troubleshooting, Office 365, and Outlook is essential, along with basic networking knowledge. This position offers the opportunity to support users and manage technical issues in a dynamic environment.

Qualifications

• Proven ability to troubleshoot hardware and software issues on mac and PC.
• Experience with Office 365 and Outlook required.
• Knowledge of OS troubleshooting and basic networking concepts.

Responsibilities

• Perform troubleshooting for hardware and software issues.
• Support users with PC and MAC technical issues.
• Manage OS and application troubleshooting.

Skills

Strong PC skills

Troubleshooting hardware and software

OS troubleshooting

Office 365

Outlook

Basic networking

Printing support

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Duration: 1 month

Job Description:

• Level 2 Deskside Tech- with strong PC skills.
• Troubleshoot hardware and software for mac and PC.
• OS troubleshooting, Office 365, Outlook, basic networking and printing.