Design & Trade Team Lead: In-Store Leadership & Clienteling

Crate and Barrel; Costa Mesa (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Crate & Barrel is seeking a Team Leader, Design & Trade to drive daily operations of the design and trade business, coach the team, and achieve sales goals.

This role requires a hands-on leadership presence on the sales floor and a focus on delivering exceptional customer experiences, mentoring staff, and partnering with the Design Coordinator on appointment management and replenishment.

Qualifications

• Experience leading a retail team on the sales floor.
• Strong communication and organizational skills.
• Hands-on leadership presence on the sales floor.

Responsibilities

• Drive daily operations of the design and trade business.
• Coach and mentor the team to meet and exceed sales goals.
• Lead customer experience initiatives and exceed service standards.
• Partner with the Design Coordinator on appointment management and replenishment.

Job description

Crate and Barrel is seeking a Team Leader, Design & Trade to drive daily operations of the design and trade business, coach the team, and achieve sales goals. You will lead customer experience initiatives, mentor staff, and partner with the Design Coordinator on appointment management and replenishment.

This role requires strong communication, organization, and a hands-on leadership presence on the sales floor.