Design & Trade Team Lead — In-Store Clienteling & Sales

Crate & Barrel; Costa Mesa (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Crate & Barrel is seeking a Team Leader, Design & Trade to drive daily operations of the design and trade business, coach the team, and achieve sales goals.

This role requires a hands-on leadership presence on the sales floor and a focus on delivering exceptional customer experiences, mentoring staff, and partnering with the Design Coordinator on appointment management and replenishment.

Qualifications

• Experience leading a retail team on the sales floor.
• Strong communication and organizational skills.
• Hands-on leadership presence on the sales floor.

Responsibilities

• Drive daily operations of the design and trade business.
• Coach and mentor the team to meet and exceed sales goals.
• Lead customer experience initiatives and exceed service standards.
• Partner with the Design Coordinator on appointment management and replenishment.

Job description

Crate & Barrel is seeking a Team Leader, Design & Trade to drive daily operations of the design and trade business, coach the team, and achieve sales goals.

This role requires a hands-on leadership presence on the sales floor and a focus on delivering exceptional customer experiences, mentoring staff, and partnering with the Design Coordinator on appointment management and replenishment.