Dermatology Territory Account Specialist – Remote

Novartis Group Companies; Blacksburg (VA); Remote; USD 120,000 - 222,000; Full time

Job summary

Novartis Group of Companies in the United States seeks a Territory Account Specialist who will lead with purpose, crafting personalized experiences for key accounts and health care providers. You will be the primary contact, building connections and guiding customers to Novartis resources to improve patient outcomes.

This field-based role balances demand generation with strategic account engagement, requiring cross-functional collaboration, strong sales instincts, and the ability to travel

Qualifications

• Bachelor's degree from a 4-year college or university is required.
• Experience in pharmaceutical, biotech, healthcare or similarly structured industries with large, geographically dispersed sales teams within the last 5 years.
• Candidates from other complex sales environments are welcome, including medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors.

Responsibilities

• Navigate and resolve challenges within accounts to ensure customer needs are met with tailored solutions.
• Build a strategic territory plan by aligning priorities and applying insights to drive product demand and patient outcomes.
• Partner with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
• Apply knowledge of market trends and cross-functional dynamics to anticipate opportunities and respond with agility.
• Use territory data to uncover local insights, support pull-through efforts, and lead customer engagements—virtually or in person.
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs.
• Deliver real-time access support and work with PSS to ensure seamless customer experience.
• Harness digital tools and omni-channel strategies to personalize outreach across virtual and face-to-face settings.

Skills

Commercial Excellence

Communication

Compliance Governance

Conflict Management

Cross-Functional Coordination

Cross-Functional Work

Customer Insights

Influencing Skills

Key Account Management

Negotiation

Professional Ethics

Sales Techniques

Technical Knowledge

Education

Bachelor's degree

Job description

Novartis Group of Companies in the United States seeks a Territory Account Specialist who will lead with purpose, crafting personalized experiences for key accounts and health care providers. You will be the primary contact, building connections and guiding customers to Novartis resources to improve patient outcomes.

This field-based role balances demand generation with strategic account engagement, requiring cross-functional collaboration, strong sales instincts, and the ability to travel