Dermatology Patient Concierge - Part-Time

Duly Health and Care; Florida; On-site; USD 21,000 - 32,000; Part time

Benefits offered by this job

Tuition reimbursement

401(k) match

Volunteer time off

Medical, dental, vision

Job summary

Duly Health and Care in Naperville, IL is hiring a Patient Service Representative to join a dermatology team on a part-time schedule (25–26 hours/week). You will greet patients, check in/out, schedule appointments, collect co-pays, and coordinate referrals using EPIC.

The role emphasizes patient experience, privacy, and accurate record-keeping in a fast-paced front desk setting. Benefits include medical/dental/vision, tuition reimbursement, 401(k) match, and paid volunteer time off, with

Qualifications

• Minimum 1 year of experience in a medical office or clinical setting preferred.
• Strong communication and organizational skills.
• Proficient with EPIC or similar EMR systems.

Responsibilities

• Greets patients warmly during check-in and check-out, and assists with scheduling.
• Answers a multi-line phone system, takes messages, and routes inquiries.
• Collects copays, issues receipts, and reconciles daily transactions.
• Verifies insurance details and updates patient demographics in EPIC.
• Supports scheduling follow-ups and referrals to specialists.
• Maintains patient confidentiality and HIPAA compliance.

Skills

Customer service

EPIC EMR

Phone system handling

Microsoft Office

Insurance verification

Education

High School diploma or equivalent

Job description

Duly Health and Care in Naperville, IL is hiring a Patient Service Representative to join a dermatology team on a part-time schedule (25–26 hours/week). You will greet patients, check in/out, schedule appointments, collect co-pays, and coordinate referrals using EPIC.

The role emphasizes patient experience, privacy, and accurate record-keeping in a fast-paced front desk setting. Benefits include medical/dental/vision, tuition reimbursement, 401(k) match, and paid volunteer time off, with