Dermatology Front Desk & Patient Experience Specialist

Platinum Dermatology Partners; Newport Beach (CA); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid Time-Off

Company-Paid Holidays

Job summary

Platinum Dermatology Partners is looking for a Front Desk Coordinator in Newport Beach, CA. This full-time position involves managing front desk operations, including scheduling appointments, greeting patients, and confirming insurance eligibility.

Ideal candidates will have at least 2-3 years of experience in a medical setting and exceptional communication skills. The role requires professionalism and the ability to work efficiently in a fast-paced environment. Benefits include medical, dental, vision insurance, and a 401(k) plan.

Qualifications

• Minimum 2-3 years of experience working at the front desk in a medical office/clinic.
• Prior dermatology or cosmetic experience is preferred.
• Professional in appearance and mannerisms.

Responsibilities

• Handle front desk operations including answering phones and greeting patients.
• Prepare necessary patient paperwork before appointments.
• Verify insurance eligibility and prior authorization.

Skills

Quality written and verbal communication skills

Prior insurance verification experience

Patient check-in and check-out workflows

Knowledge of medical dermatology terms/CPT, ICD-10

Quality mathematics skills

Education

High School Diploma or GED equivalent

Tools

EMR systems

Job description

Platinum Dermatology Partners is looking for a Front Desk Coordinator in Newport Beach, CA. This full-time position involves managing front desk operations, including scheduling appointments, greeting patients, and confirming insurance eligibility.

Ideal candidates will have at least 2-3 years of experience in a medical setting and exceptional communication skills. The role requires professionalism and the ability to work efficiently in a fast-paced environment. Benefits include medical, dental, vision insurance, and a 401(k) plan.