Front Desk Coordinator (50646)

Platinum Dermatology Partners; Newport Beach (CA); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid Time-Off

Company-Paid Holidays

Job summary

Platinum Dermatology Partners is looking for a Front Desk Coordinator in Newport Beach, CA. This full-time position involves managing front desk operations, including scheduling appointments, greeting patients, and confirming insurance eligibility.

Ideal candidates will have at least 2-3 years of experience in a medical setting and exceptional communication skills. The role requires professionalism and the ability to work efficiently in a fast-paced environment. Benefits include medical, dental, vision insurance, and a 401(k) plan.

Qualifications

• Minimum 2-3 years of experience working at the front desk in a medical office/clinic.
• Prior dermatology or cosmetic experience is preferred.
• Professional in appearance and mannerisms.

Responsibilities

• Handle front desk operations including answering phones and greeting patients.
• Prepare necessary patient paperwork before appointments.
• Verify insurance eligibility and prior authorization.

Skills

Quality written and verbal communication skills

Prior insurance verification experience

Patient check-in and check-out workflows

Knowledge of medical dermatology terms/CPT, ICD-10

Quality mathematics skills

Education

High School Diploma or GED equivalent

Tools

EMR systems

Job description

Overview

Job Location: Newport Dermatology and Laser - Newport Beach, CA 92660
Position Type: Full Time
Salary Range: $21.00 - $23.00 Hourly

Responsibilities

• Responsible for accurately and professionally handling front desk operations including answering phones, greeting patients, scheduling all appointments, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel.
• Prepares necessary patient paperwork before the patient’s appointment.
• Review EMA for information that needs to be updated.
• Updates patients\' information and accurately enters it in EMA.
• Identifies payer sources, verifies insurance eligibility, and verifies prior authorization.
• Recording and collecting patient copays and/or balances at check-in/out.
• Other duties as assigned

Qualifications

• Education: High School Diploma or GED equivalent is required.
• Minimum 2-3 years of experience working at the front desk in a medical office/clinic.
• Prior dermatology or cosmetic experience is preferred.
• Patient check-in and check-out workflows.
• Prior insurance verification and scheduling experience is required.
• Knowledgeable of medical dermatology terms/CPT, ICD-10.
• Quality written and verbal communication skills.
• Quality mathematics skills.
• Professional in appearance and mannerisms.
• Able to work efficiently in a fast-paced environment
• Able to demonstrate compassion and caring when dealing with others, patients, and co-workers.
• Able to prioritize tasks, understand the provider’s instructions, and know when to seek information or advice.
• Experience using EMR systems is a plus.

Benefits

• Medical, Dental, and Vision insurance
• Short-term/Long-term disability
• Life and other voluntary plans
• 401(k) plan
• Employee Referral Program
• Paid Time-Off
• Company-Paid Holidays

Equipment Operated

Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Physical Requirements

Must possess manual dexterity to operate office machines including computer and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals.

Equal Employment Opportunity

Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws.

Platinum Dermatology Partners does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy.

Please note, that any offer of employment is contingent on the successful completion of pre-employment background checks.