Director of First Impressions – Front Desk Pro

Platinum Dermatology Partners LLC; San Diego (CA); Sur place; USD 38 000 - 54 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, and Vision insurance

Short-term/Long-term disability

Life and other voluntary plans

401(k) plan

Employee Referral Program

Paid Time-Off

Company-Paid Holidays

Résumé du poste

Platinum Dermatology Partners is seeking a Front Desk Coordinator for our California clinics to greet patients, manage appointment scheduling, and support daily front desk operations. The role requires strong customer service, medical office experience, and accuracy in handling insurance verification processes.

Ideal candidates have 2–3 years at a medical front desk, familiarity with EMR systems, and the ability to work efficiently in a busy dermatology setting while maintaining compassionate

Qualifications

• Front desk operations including answering phones, greeting patients, scheduling appointments and routing non-routine requests.
• Review EMA for information that needs to be updated and enter data accurately.
• Identify payer sources, verify insurance eligibility, and verify prior authorization.
• Demonstrate professional appearance and effective communication in a fast-paced clinical environment.

Responsabilités

• Answer phones, greet patients, and schedule appointments.
• Verify insurance eligibility and obtain prior authorizations when needed.
• Record and collect patient copays and balances at check-in/out.
• Maintain accurate EMR data and patient records.

Connaissances

Front desk experience

Medical office

Insurance verification

Customer service

EMR familiarity

Formation

High School Diploma or GED

Outils

EMR systems

Description du poste

Platinum Dermatology Partners is seeking a Front Desk Coordinator for our California clinics to greet patients, manage appointment scheduling, and support daily front desk operations. The role requires strong customer service, medical office experience, and accuracy in handling insurance verification processes.

Ideal candidates have 2–3 years at a medical front desk, familiarity with EMR systems, and the ability to work efficiently in a busy dermatology setting while maintaining compassionate