Dermatology Front Desk Coordinator | Scheduling & Check-in

Knuckles Dermatology; Richmond (KY); On-site; USD 19,000 - 25,000; Full time

Job summary

Knuckles Dermatology is seeking a Front Desk Receptionist to manage the front office operations in a dermatology practice. You will be the first point of contact for patients, answer calls, schedule appointments, verify insurance, and process payments while maintaining a welcoming and professional environment.

You will balance duties across greeting patients, updating demographics, checking out, collecting co-pays, and ensuring accurate records in the EHR system, all while upholding HIPAA and

Qualifications

• High School Diploma or equivalent required.
• Prior medical receptionist experience preferred.
• Dermatology or specialty practice experience highly preferred.
• Experience with electronic health record (EHR) systems required.

Responsibilities

• Answer incoming calls on a multi-line phone system, direct calls appropriately, and retrieve and respond to voicemail messages.
• Schedule new and follow-up patient appointments accurately and efficiently.
• Greet and check in patients, verify and update demographic and insurance information.
• Perform check-out procedures, including scheduling return visits and collecting co-pays.
• Verify insurance eligibility and benefits prior to appointments.
• Post charges and co-payments in the practice management system and reconcile daily transactions.
• Maintain a clean, organized, and professional front desk and waiting area.
• Communicate effectively with clinical and administrative staff to ensure smooth patient flow.
• Assist with scanning, filing, and maintaining accurate patient records in the electronic health record (EHR) system.
• Follow HIPAA and OSHA guidelines to ensure patient privacy and workplace safety.
• Provide general administrative support to the office as needed.
• Perform other related duties as needed.

Skills

Computer skills

Scheduling software

Billing software

Interpersonal skills

Communication skills

Attention to detail

Multitasking

Co-pay collection

Professional demeanor

Education

High School Diploma or equivalent

Tools

EHR systems

Job description

Knuckles Dermatology is seeking a Front Desk Receptionist to manage the front office operations in a dermatology practice. You will be the first point of contact for patients, answer calls, schedule appointments, verify insurance, and process payments while maintaining a welcoming and professional environment.

You will balance duties across greeting patients, updating demographics, checking out, collecting co-pays, and ensuring accurate records in the EHR system, all while upholding HIPAA and