Dermatology Front Desk & Scheduling Specialist

New England Dermatology Associates; Vernon (CT); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401(k)

Vision insurance

Health insurance

Health savings account

Life insurance

On-the-job training

PTO

Holiday paid time off

Referral program incentive

Short- and Long-term disability

Job summary

New England Dermatology Associates seeks a highly organized Medical Receptionist/Scheduler to be the first point of contact for patients in our integrated dermatology practice. You will deliver exceptional customer service while managing check-in, check-out, and appointment scheduling across providers using EHR.

Ideal candidates have experience with EMR/EHR systems, medical terminology, insurance verification, and a professional, courteous communication style.

Qualifications

• Proficiency with EMR/EHR systems or similar platforms.
• Strong knowledge of medical terminology and insurance coordination.
• Experience with insurance verification processes (RTE/real time eligibility).
• Excellent organizational skills and meticulous documentation.
• Professional phone etiquette and clear communication.
• Familiarity with office software (MS Word/Excel) and basic admin tasks.
• Ability to handle multiple tasks in a fast-paced healthcare setting.

Responsibilities

• Greet patients, check-in/check-out, and ensure smooth patient flow with strong customer service.
• Schedule, reschedule, and cancel appointments across providers in the EHR.
• Answer multi-line calls and handle patient inquiries with professional communication.
• Maintain accurate patient records in EHR, verify insurance and update demographics.
• Perform clerical tasks, scan documents, manage eFax/referral queues, and inventory supplies.
• Demonstrate strong organization and ability to work under pressure in a healthcare setting.
• Demonstrate familiarity with EMR/EHR systems and basic computer software.

Skills

EMR/EHR systems

Medical terminology

Insurance coordination

Communication skills

Microsoft Office

Data entry

Job description

New England Dermatology Associates seeks a highly organized Medical Receptionist/Scheduler to be the first point of contact for patients in our integrated dermatology practice. You will deliver exceptional customer service while managing check-in, check-out, and appointment scheduling across providers using EHR.

Ideal candidates have experience with EMR/EHR systems, medical terminology, insurance verification, and a professional, courteous communication style.