Dermatology Front Desk Coordinator — Patient Experience

Platinum Dermatology Partners Llc; Phoenix (AZ); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid Time-Off

Company holidays

Job summary

Platinum Dermatology Partners seeks a friendly, professional Front Desk Coordinator to manage patient check-in/out, scheduling, and routine inquiries in a fast-paced dermatology clinic.

You will review EMA information, update patient records, verify payer sources and insurance eligibility, and handle copays with accuracy while delivering exceptional patient service and support to our clinical team.

Qualifications

• Front desk experience in a medical office/clinic is required (2–3 years).
• Dermatology or cosmetic clinic experience preferred.
• Strong written and verbal communication; math skills for copays and balances.

Responsibilities

• Handle front desk operations: answer phones, greet patients, schedule appointments.
• Prepare patient paperwork prior to appointments and update EMA records.
• Verify insurance eligibility, authorizations, and collect copays/balances at check-in/out.

Skills

Front desk operations

Phone etiquette

Scheduling appointments

Insurance verification

EMR navigation

Patient communication

CPT/ICD-10 knowledge

Multitasking

Education

High School Diploma or GED

Tools

EMR systems

Job description

Platinum Dermatology Partners seeks a friendly, professional Front Desk Coordinator to manage patient check-in/out, scheduling, and routine inquiries in a fast-paced dermatology clinic.

You will review EMA information, update patient records, verify payer sources and insurance eligibility, and handle copays with accuracy while delivering exceptional patient service and support to our clinical team.