Dermatology Front Desk Concierge & Scheduler

Platinumderm; Rancho Mirage (CA); Hybrid; USD 32,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Short-term/Long-term disability

Life and other voluntary plans

401(k) plan

Employee Referral Program

Paid Time-Off

Company-Paid Holidays

Job summary

Platinum Dermatology Partners is seeking a diligent front desk professional in Rancho Mirage, CA. You will manage patient check-ins, answer calls, and schedule appointments in a fast-paced dermatology clinic.

Responsibilities include gathering paperwork, updating EMA records, verifying insurance, and collecting copays. Candidates should have 2–3 years of medical front desk experience, CPT/ICD-10 knowledge, and strong communication skills.

Qualifications

• High School Diploma or GED required.
• 2–3 years front desk experience in a medical office/clinic.
• Dermatology or cosmetic experience preferred.
• Experience with patient check-in/check-out workflows.
• Insurance verification and scheduling experience required.
• Knowledge of CPT and ICD-10 terminology.
• Strong written and verbal communication skills.
• Professional appearance and demeanor.
• Ability to work efficiently in a fast-paced environment.
• Compassionate and caring with patients and coworkers.

Responsibilities

• Handle front desk operations: answer phones, greet patients, schedule appointments.
• Prepare necessary patient paperwork prior to appointments.
• Review EMA for information updates and enter changes.
• Update patient information accurately in EMA.
• Identify payer sources, verify insurance eligibility, and obtain prior authorization.
• Record and collect patient copays and balances at check-in/out.
• Other duties as assigned.

Skills

Front desk experience

Medical office experience

Dermatology experience

Insurance verification

Scheduling

EMR systems

CPT/ICD-10 knowledge

Communication skills

Teamwork

Compassionate care

Education

High School Diploma or GED

Tools

EMR software

Job description

Platinum Dermatology Partners is seeking a diligent front desk professional in Rancho Mirage, CA. You will manage patient check-ins, answer calls, and schedule appointments in a fast-paced dermatology clinic.

Responsibilities include gathering paperwork, updating EMA records, verifying insurance, and collecting copays. Candidates should have 2–3 years of medical front desk experience, CPT/ICD-10 knowledge, and strong communication skills.