Dermatology Clinic: Patient Access & Scheduling Specialist

University Health; Independence (MO); On-site; USD 21,000 - 26,000; Full time

Job summary

Truman Medical Center in Independence, MO is seeking a Clinic Access and Scheduling Representative for the Dermatology Clinic. You will handle scheduling, pre-registration, front desk functions, check-in/out, and patient flow.

Responsibilities include maintaining accurate demographics and financial records, communicating benefit information, answering calls, and ensuring a productive clinic schedule.

Qualifications

• High school diploma or equivalent required.
• 1 year customer service.
• Communication skills required to interview patients and families, to gather and exchange information with other hospital staff members, physicians, third party payors and resource persons.
• Concise written communication skills.
• Proficient in use of computer hardware and software.

Responsibilities

• Assist patients through scheduling and pre-registration.
• Manage front desk, check-in and check-out processes.
• Maintain accurate demographic and financial data in the record system.
• Communicate health benefit information and financial obligations to patients.
• Answer all phone calls and manage the clinic scheduling.

Skills

Customer service

Communication skills

Telephone etiquette

Computer skills

Education

High school diploma or equivalent

Job description

Truman Medical Center in Independence, MO is seeking a Clinic Access and Scheduling Representative for the Dermatology Clinic. You will handle scheduling, pre-registration, front desk functions, check-in/out, and patient flow.

Responsibilities include maintaining accurate demographics and financial records, communicating benefit information, answering calls, and ensuring a productive clinic schedule.