Dermatology Clinic Operations Coordinator

Tufts Medical Center, Inc.; United States; On-site; USD 26,000 - 32,000; Full time

Job summary

Tufts Medical Center, Inc. is seeking an administrative professional to support clinical providers and clinic operations.

Under general supervision, you will handle patient scheduling, billing assistance, chart preparation, and front-office tasks while maintaining a high level of service and accuracy in the revenue cycle. This entry-level role emphasizes routine, supervised work in a busy hospital setting, with clear procedures and daily interactions with patients and staff to ensure smooth

Qualifications

• High School diploma or equivalent.
• Two (2) years of experience supporting customers.
• Bilingual.

Responsibilities

• Schedules patient appointments, including follow-up appointments, internal and external testing and labs, and surgical booking and coordination.
• Answers phones, triages calls, responds to patient requests, takes messages in office or call center setting.
• Greets and checks-in patients; verifies patient demographic and insurance information.
• Assists with revenue cycle clearance, including registration accuracy, referral management and insurance verification.
• Collects copayments.
• Prepares medical records and documentation for patient visits, including loading of information into the EMR system.
• Takes an active role in monitoring patient flow and communicating delays to patients and providers.
• Assists with billing charge entry and reconciliation.
• Completes general office work, including faxing, filing, mailing, correspondence, copying, ordering supplies, calendar management and mail distribution.
• Provides general clerical support to department physicians.
• Participates in performance improvement projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Flexibility

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Tufts Medical Center, Inc. is seeking an administrative professional to support clinical providers and clinic operations.

Under general supervision, you will handle patient scheduling, billing assistance, chart preparation, and front-office tasks while maintaining a high level of service and accuracy in the revenue cycle. This entry-level role emphasizes routine, supervised work in a busy hospital setting, with clear procedures and daily interactions with patients and staff to ensure smooth